Workshop Booking Terms & Conditions
Booking and payment
Full payment is required at the time of booking to secure your place. As our workshops are held in small groups, places are limited and we recommend booking early.
Cancellations and refunds
We understand that plans sometimes change. However, as places are limited and materials are often prepared in advance, we ask that you give us as much notice as possible if you’re unable to attend.
- 14 days or more before the workshop: A full refund or free transfer to another available workshop date.
- 7–13 days before the workshop: A 50% refund or free transfer to another available workshop date.
- Less than 7 days before the workshop: Bookings are non-refundable unless we’re able to fill your place.
If you’re unable to attend, please contact us as soon as possible. We’ll do our best to fill any cancelled places, although we cannot guarantee this.
Transfers are subject to availability and may be made once per booking. If you choose a workshop with a higher booking fee, you’ll simply need to pay the difference.
Once a booking has been transferred to another workshop date at your request, it is non-refundable and cannot be transferred again.
You’re also welcome to pass your place to a friend or family member at no additional charge. Just let us know their name before the workshop.
If we need to cancel
In the unlikely event that we need to cancel a workshop, you’ll be offered a full refund or the option to transfer your booking to another available class date.
Workshop materials
All materials specified in the workshop description are included in the booking price. Any optional extras will be clearly indicated.
Accessibility and dietary requirements
We want everyone to feel welcome at our workshops. If you have any accessibility needs or dietary requirements, please get in touch before booking so we can discuss how best to accommodate you.
